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        XREAL AURA

        XREAL AURA

        Lightweight Spatial Computing Glasses, powered by Android XR.
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        Not an AURA Pass holder? Here to purchase AURA Deposit. >>
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        Before You Purchase

        1. Full payment pre-order.

        AURA is expected to shipping before the holidays, subject to production schedules, quality inspections, and logistics conditions. Shipping updates will be sent to your order email.

        2. AURA Pass holders. 

        Enter the redemption code sent to the email used for your Pass purchase. Use the same email to complete your order for verification.

        3. Redemption codes.

        One code per order. Whether offers can be combined depends on the specific promotion rules.

        4. Shipping priority.

        Orders are fulfilled based on order placement time and any applicab. Actual timing may vary by inventory, production, and destination.

        Payment Methods

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        • 1.What is XREAL AURA?

          XREAL AURA is the world's first spatial computing glasses powered by Android XR, delivering an infinite canvas that augments your everyday screens and lets you work, play, and learn beyond boundaries, with Gemini right in your view.

        • 2.What is the Puck?

          The Puck is AURA's companion computing unit. It powers Android XR, handles processing and connectivity, and includes the battery and touchpad — so the glasses stay light and comfortable.

        • 3.What's included in the box?

          Your AURA bundle includes the AURA glasses, the Puck, a carrying case, a USB-C cable, multiple nose pads, and a prescription lens frame. For full details, please refer to the product page specifications.

        • 4.When will AURA ship?

          AURA is expected to begin shipping before the holidays for the US, Canada, Japan, and South Korea. Actual delivery times may vary based on production, logistics, and destination.Launch and shipping dates for other regions are still to be confirmed — stay tuned.


        • 1. How do I use my XREAL AURA Pass?

          · If you previously purchased XREAL AURA Pass, please use the redemption code provided to you by email at the time of purchase.· Enter your code at checkout to redeem the corresponding amount toward your XREAL AURA purchase.· Please use the same email address associated with your original XREAL AURA Pass purchase to ensure your benefits can be properly verified.· Each eligible customer is entitled to one redemption only.

        • 2. Can I get a refund for my XREAL AURA Pass?

          · Yes. You may request a full refund at any time before your XREAL AURA Pass has been redeemed.The full amount will be refunded to your original payment method.· Once your AURA Pass has been redeemed toward an AURA purchase, it is no longer eligible for a separate refund.

        • 3. Does my XREAL AURA Pass guarantee first-batch shipping?

          · Your AURA Pass determines your fulfillment priority: - $299 AURA Pass: Your order is guaranteed to ship on the official launch day. - $99 / $199 AURA Pass: Your order is guaranteed to ship in the second fulfillment wave.Please note that this refers to the shipping date, not the delivery date. Actual delivery times vary depending on your shipping destination and carrier.

        • 4. Can I combine my XREAL AURA Pass with other promotions?

          · No. Unless otherwise stated by XREAL, XREAL AURA Pass benefits cannot be combined with other discounts, promotional codes, limited-time offers, bundle benefits, or special pricing.

        • 5. Can I transfer my XREAL AURA Pass to someone else?

          No. AURA Pass benefits are non-transferable and may only be redeemed by the original purchaser using the eligible purchase email or account.

        • 6. Can I use my code more than once?

          No. Each eligible account or email address may redeem only once. After redemption, that account or email is no longer eligible for further redemption.

        • 1. Sales tax / VAT

          Taxes will be calculated and charged at final checkout based on your shipping address.

        • 2. How do I cancel my pre-order?

          Log in to your XREAL account, go to the order page in your account center, and click “Cancel.” Alternatively, email support@xreal.com with your pre-order number. Refunds will be issued to your original payment method within 5–10 business days.

        • 3. What happens to my XREAL AURA Pass if I cancel my pre-order?

          ·If your AURA Pass was applied to the cancelled order, the Pass will also be cancelled, and the original Pass payment will be refunded to your original payment method, subject to the applicable refund terms.·If your AURA Pass has not yet been redeemed, it remains subject to the AURA Pass refund policy.

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